Reviews

Excellent!

5 R & I Automotive 4/16/2014

Pro active, professional service. Great in relaying concerns of your cars needs to prevent issues down the road!

5 R & I Automotive 4/9/2014

I'm always satisfied with your level of service. That's why I've been a customer for many years.

5 R & I Automotive 4/2/2014

We always have a positive experience at R&I. Solid mechanics, friendly and knowledgeable staff, reasonable prices.

Thank you! We look forward to seeing you again soon. R & I Automotive
5 R & I Automotive 3/22/2014

Can't imagine what frog d. is talking about. They have serviced at least 5 cars for me over the years. I'm neither a senior citizen nor ignorant about auto mechanics. They are honest, careful and meticulous. Never a problem. Never cheated. Nothing is cheap in Marin, but they didn't gouge and their charges were fair. Last time I was there the secretary was sharp and friendly. Certainly not a crack head. I'm scheduling another repair tomorrow.

5 R & I Automotive 11/1/2010

I have had my 3 cars serviced and repaired there for years. They are solid and dependable!

4 R & I Automotive 6/3/2010

These guys are solid and smart. From the look of it, you'd think they'd be simple grease monkeys, but from what I can tell, they really know their stuff. Don't pay dealership prices for service just because they have a snazzy waiting area and a cappuccino machine. Instead, go over to Three Twins (just across the parking lot) and have some of the best ice cream anywhere!

4 R & I Automotive 1/25/2010

I trust Ray (the "R" in R & I, I think). This business is awesome. There's no B.S. and no upselling.. Just great mechanics and great service and prices that make you wonder if you're actually in Marin or not. Ray's crew showed me that my "Check Brake Lights" message kept coming on because the brake light had gotten too hot (a known issue with my car's make/model) and told me that they could jiggle the wires and get the brake lights to work (a temporary fix -- which they did for free with no diagnostic or look-at-it fee) or to fix it it would mean replacing a part. They told me how much and there was no pressure to have it fixed. Another one: my car flashed something like "Emergency Failure - Oil Pressure -- turn engine off". Baaaad. And it was Monday... on my way to work. So I pull in and Ray runs a quick diagnostic, changes the oil (my bad... overdue), and I was in and out in 20 minutes. Car all better. Gave me a discount even though I didn't have a coupon. Says "Your car is burning some oil. Come in every now and then and we'll check it and add if you need it." Really great place. The "waiting room" is smaller than a bathtub, so if you're going to "wait", walk over to Scotty's Market (free fresh-popped popcorn) or grab a couple burgers at Weezy's Grass Fed Shed. My car, my husband's truck, and my mother-in-law's car all go to R&I. I really trust R & I. Good people, good business.

4 R & I Automotive 11/4/2009
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