San Rafael Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM

5

You always provide excellent service, as usual.

5

R&I is familiar with my car and my desire to keep this heep on the road. i trust the mechanics to service any problem i may have and they're always friendly when i bring it by for random dip stick checks as this car has a drinking problem. R&I is also literally across the street from my job,and my coworkers are catching on to the excellent service and reasonable expense of repair to any type of vehicle. two thumbs up.r

4

I've always been pleased with the maintenance on my car. However, the last service was fine except that when I picked it up I was informed that I must return to have the 30 K service completed. I asked why didn't they do the 30 K service and reply was they didnt realize vehicle needed it until too late. That was disappointing and puzzling. Now I must make another appointment and of course spend more money. I will comply but not happy with that piece.

5

As usual, the crew at R&I scheduled, completed and followed up on all the repairs in a timely fashion.Thanks Guys and Gal!

5

As usual the work was done to my satisfaction and the staff went out if their way to help.

5

Your service is excellent. I have never been disappointed.

5

Very friendly and timely. I'd definitely bring my vehicle back for additional services.

5

Very good service, excellent in terms of responding to specific service needs.

5

Great service, as always...

5

I bought an 87 BMW soft top, which was in great shape but the previous owner had a problem. The battery was always discharging and he had brought it to the BMW dealer and to a European Car Maintenance shop. It could not be fixed so he finally sold it to me at a very low price. I brought the car to R&I and spoke to Ray the owner and he worked on the car. He said it would take a few days to locate the actual point of the electrical draw. It took him 3 days to find our that the draw was actually in the display pannel. He fixed the problem at a very reasonable price. He is a expert in electrictal issues. In addittion, R&I has some of the best, most knowledgeable mechanics anyplace, and you would never know it as the shop is small and unassuming. Great shop, with good values.