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San Rafael Auto Repair

511 reviews
(415) 870-2232
Mon - Fri: 8:00 AM - 5:00 PM

5

Always reliable and friendly service.

Thank you for the wonderful feedback! We're delighted you consistently receive reliable, friendly service from R & I Automotive, and we look forward to welcoming you back.

- R & I Automotive
5

I have been using R I for years! They are the best! Jason and the guys are great in detecting whats wrong with the car.

Susan, thank you for your continued trust in R & I Automotive! We're thrilled Jason and the team consistently diagnose your vehicle accurately. We truly appreciate your loyalty and look forward to serving you for years to come.

- R & I Automotive
5

Thank you R&I for the top of the notch service on my car. From the moment I called to make an appointment to the call that my car was ready was done with professionalism. I had been quoted a much higher price and also more repairs that definitely did not need to be done by another garage. R & I walked me through it and I left knowing that I had a car that was safe without other not needed repairs. Thank you for a job well done.

Judy, thank you for your wonderful review! We’re thrilled our team provided professional service, clear guidance, and dependable work while keeping your car safe. We appreciate your trust and look forward to welcoming you back to R & I Automotive.

- R & I Automotive
5

Very helpful and considerate to a trying situation with my vehicle. Went to considerable lengths to help resolve with no hesitation.

Thank you for the glowing review, Jeff! We're pleased to hear that our team went above and beyond to assist you in a difficult situation. Providing exceptional customer service is what we strive for at R & I Automotive. If you have any other vehicle needs, don't hesitate to reach out.

- R & I Automotive
5

I appreciate your personal care when I needed assistance. Your team was very professional and respectful. Youll see me again!

Marylyn, thanks for your great review! We're delighted to hear that you had a positive experience with us. Our team always strives to provide excellent service. We look forward to seeing you again at R & I Automotive!

- R & I Automotive
5

Very convenient neighborhood shop for Terra Linda. Nice folks

Thank you for taking the time to leave us such a great review, Paul! We are so happy to hear that you had a positive experience with us and that you found our shop convenient. We pride ourselves on providing excellent customer service, and we will be sure to pass along your kind words to our team. We look forward to serving you again in the future!

- R & I Automotive
5

Great experience, they’re very friendly, communication was clear and helpful and they explained everything that they were going to do and my car runs great!

Ken, thank you for the stellar review! We're thrilled to hear about your positive experience with us. It's our goal to provide friendly service and clear communication every step of the way. We're delighted that your car is running smoothly. If there's anything else we can assist you with, please don't hesitate to reach out.

- R & I Automotive
5

I bring most of my cars here for repairs and services. Fast service and reasonable prices. Jason and Melody are friendly and knowledgeable. I highly recommend this shop.

Thank you, Cliff, for the excellent review! We're delighted to be your go-to for repairs and services. Speedy service and fair prices are priorities for us, and it's fantastic to hear that Jason and Melody made your experience even better. Thanks for recommending us - that means a lot!

- R & I Automotive
5

I researched several automotive shops in Marin for a rear brake replacement job on my Range Rover Evoque. R&I Automotive was the business I trusted the most based on quality, integrity and a practical price with a 3 year warranty which I had yet to find that anywhere. They also provided a loaner vehicle which was a big help. Ray & Melody were extremely informative, and helpful as well as Jason. I will bring my vehicle here going forward, based on trust for quality work as well as good value with a reasonable price.

Thank you for your wonderful review, Gisele! We are thrilled to hear that your experience with us exceeded your expectations. Our team takes pride in providing top-notch service, from our knowledgeable staff to our commitment to quality work. We appreciate your trust in R & I Automotive and look forward to serving you again in the future!

- R & I Automotive
5

Complete service performed and small leak found in coolant assembly. Coolant assembly successfully replace and car road tested to mechanics satisfaction.

Dear Barbara, thank you for choosing R&I Automotive! We're thrilled to hear that you were satisfied with our comprehensive service and the successful replacement of your coolant assembly. It's great to know that your car passed our rigorous road test. We appreciate your positive feedback!

- R & I Automotive
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