San Rafael Auto Repair

great experience with R & I...jason is a total pro...gives you - upfront - what needs servicing & what the bottom line will be...and i am happy & impressed. we live 2 minutes from their shop and are elated our vehicles can be trusted to R & I henceforth! thank you, jason and R & I!

These guys are great. They do what you ask, tell you what you might need, but don't push you or do anything that you haven't approved. They are truly looking out for the customer.

Honest efficient service

Wonderful people and service

I so pleased with the work and care I got from R&I Automotive plus Melody was very reassuring and helpful . Glad I have them in my neighborhood.

Yeah, I was very happy with the service.Good communications skills and very professional run

This auto shop was recommended to me in order to get a second opinion and quote. Ended up paying only half what the dealer wanted to charge. R&I is now my trusted auto mechanic for any future work! Melody was such a welcoming and helpful service representative, who really helped explain the issue with my car, in terms I could understand. Thank you for the professionalism and great work!

Communicative, professional, Excellent repair shop. Highly recommend.

R&I have done a spectacular job in repairing my car after I hit an enormous pothole that generated a domino effect of problems, including the necessity of replacing the transmission. Melody Snyder did a wonderful job in coordinating all that needed to be done and keeping me well informed of the list of problems, the resolutions, approvals needed and then confirmation that the work had been done. I have never seen such an impressively detailed invoice itemizing the completed work! Melody is so very helpful and a real delight to work with. My thanks to all at R&I for their good work.

Trust worthy and outstanding service