R & I Automotive is Open! Our COVID-19 Response

Mon - Fri: 8:00 AM - 5:00 PM

4

I brought my 2013 Hyundai Sonata in for a rattle in the steering column which at least according to online forums is a known issue for the car. R & I took it for a test drive and definitely heard the noise and then did the research to note there was a service bulletin for the exact issue. They obtained the part, dismantled my steering column and made the repair. They were knowledgeable about my car and performed the service as promised. They are expensive, but that might be normal San Rafael pricing as I just moved to the area. I will definitely use them again. They said they knew Hyundai's and followed that up in practice.

5

Good to see Ray after all the years. He and the mechanic performed an inspection on a 1999 Miata I purchased recently. They concluded with a couple of suggestions, trans fluid and clutch fluid for next service. Very reassuring, genius work! Thanks, Robert

5

I was in a pinch with a flat tire. They interrupted their work, fixed my spare tire and I was on time at the place I needed to be. Later they had fixed the two holes and all was done to a impressively low fee. We have gone to this garage for many years and have been always happy with the service.

5

5

Amazing customer service. I need my car to be ready ASAP for an urgent matter, even though it takes at least 3H to have a complete check-up and maintenance! This fantastic team did it within 2H👍

5

5

Coolant light came on in my BMW, R&I was able to fit me in day of between existing appointments, found and fixed the problem quickly and provided great customer service. I’ll be back!

5

These folks are much more than a repair shop. They are a pillar of this community. I am so glad to have a mechanic I can truly trust! I cannot recommend R&I enough.

5

Professional communication and Fantastic service!

5

Always a pleasure to get such Wonderful Knowledgeable & Thoughtful care done on my old car! Thx