San Rafael Auto Repair

472 reviews
(415) 870-2232
Mon - Fri: 8:00 AM - 5:00 PM

5

Needed to have the front suspension lower control arms on my wife’s 2011 C300 replaced. Only the right arm was leaking fluid (MBZ uses hydro bushings in their suspensions) but I figured if the passenger side was an issue, the driver side would soon be an issue. R&I replaced them both the same day at a total cost per the estimate. Could tell a noticeable difference in the handling and ride. Photo shows the before with the leaking fluid below the bushing. No leaks now! Great job by a professional and competent staff!

Thank you, Bill, for choosing our service for your wife's 2011 C300. We are glad to hear that you are satisfied with the results! It's great to see control arms improved the handling and ride of the vehicle. We appreciate your kind words about our professional and competent staff. It was a pleasure serving you!

- R & I Automotive
5

I've been going here for 15 years. Great people and great service A++++++++++

Thank you for your loyalty, Tony! We're so glad to hear that you've had such a positive experience with us over the years. Providing exceptional service and creating a welcoming environment for our customers is always our top priority. We appreciate your kind words and look forward to continuing to serve you for many more years to come!

- R & I Automotive
5

Quick, honest and communicative! I’ll be back

Thank you for your kind words, Mallory! We're thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service, and we're glad that it made a positive impression. We look forward to serving you again in the future!

- R & I Automotive
5

Thanks Melody for clearly stating just what is included in the oil change and fluid topping I requested. I appreciate your recommendations for further service. And thanks, too, for the ride to my home and picking me up later that day.

Kay, thanks for the great review! We're pleased to hear you had a positive experience. We will pass along your compliments. Let us know if there's anything else we can do for you. We're here to help.

- R & I Automotive
5

It was a pleasure to work with Melody at the front office for an oil change. The work was done in short time, and they honored their flyer that was sent as a promo. The staff is very helpful and friendly. It is such a relief to find a neighborhood auto mechanic whose reputation has withstood the test of time.

Thank you Elon for sharing your recent visit! We're glad to hear Melody made such a positive impression, and we appreciate your kind words about our staff. It's nice to know our commitment to excellent service and customer satisfaction hasn't gone unnoticed. We look forward to assisting you again in the future!

- R & I Automotive
5

Jason, Melody and the R&I team handled a difficult replacement of the driver’s seat motor in my Infiniti. They are attentive to the needs of my 5 year old car and treat me as a valued customer.

5

Excellent diagnostics and repairs.

5

5

Excellent and prompt service. A pleasure.

5

Fast, friendly service at a fair price. My first experience with them...It won't be my last.

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