San Rafael Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM

5

Due to the last minute request l, R&I took me in. Service was exceptional and superb! I will be bringing my car back to them again. Thanks alot Jason & team!

5

I would definitely recommend R& I Automotive based on my very positive experience. Jason was super helpful getting me in to fix my breaks very quickly with a very timely estimate and repair. Pricing was fair and transparent , parts were ordered and work was completed that same day. Very professional organization and very glad to have them in the neighborhood!

5

The usual good experience.

5

I like taking my car to R&i automotive. Jason has called me when my service is due. I appreciate there good service

Thanks you so much Joanne. We are pleased to hear that you had great experience. We look forward to helping you with your automotive needs in the future.

- R & I Automotive
5

Jason from R&I reached out asked me what went wrong and wanted to fix it. I realized that there was some miscommunication from my part and lack of understanding in the way they work. There aren't many companies who reach out to you and work with you to make you feel better and happy. Their customer service is amazing, any questions or concerns that you have, feel free to bring it up to their attention. I am happy with the job they did, and I would recommend them. Thank you Jason and R&I!

5

On my way out of town and discovered a nail in my tire. After going to two different places who could not fit me in my neighbor recommended R &I. They put on my spare and kept my tire to repair. This was on a Friday so Jason said I would have to wait until Monday. Much to my surprise he called a couple of hours later saying my tire was fixed. I went back and they put the repaired tire back on for a very minimal charge. Definitely will go back and highly recommend them.

5

Amazing, professional service. Had a flat hours away from home. Call to them, less than hour till close, they handled my issue. Complete professionals.

5

R&I Automotive is a professional run business, where staff is courteous, clean, and informative. Where they can explain their services including pricing so that as a consumer you are well informed. They can also offer a loaner car to use. Excellent customer service.

5

R & I Automotive is top notch. Jason is a fantastic liaison with the technicians and always up front, accurate and pleasant !!! I only bring my car there now because of the results I’ve experienced. They always fix it and it stays fixed !!!

5

Very positive