R & I Automotive is Open! Our COVID-19 Response

San Rafael Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM

5

Super nice people. Called ahead and got my car in and out for an alignment in a day. Price was as quoted. Doors were open at 8am which was very helpful so I could get to work on time.

5

Jason and the whole team at R&I are top notch. I stopped going to the dealer and switched to these guys when I needed a big tune up and they saved me a ton of money. They can handle anything, from routine services to major issues; they even handled all the repairs to my car when it was T-boned. And anytime you bring your vehicle in for any reason you receive a link to the details of your inspection and it’s super thorough! Jason is so patient in explaining everything and answering questions. And he’s excellent at helping you weigh options if money is tight. Although you MIGHT find a cheaper oil change at quick-lube places, you won’t get the personalized attention nor attention to detail. For larger services or if you just want to support the local garage, I would recommend R&I every single time.

5

Oil change and safety check for summer road trip. Great job. Friendly service. Fair prices.

5

Due to the last minute request l, R&I took me in. Service was exceptional and superb! I will be bringing my car back to them again. Thanks alot Jason & team!

5

I would definitely recommend R& I Automotive based on my very positive experience. Jason was super helpful getting me in to fix my breaks very quickly with a very timely estimate and repair. Pricing was fair and transparent , parts were ordered and work was completed that same day. Very professional organization and very glad to have them in the neighborhood!

5

The usual good experience.

5

I like taking my car to R&i automotive. Jason has called me when my service is due. I appreciate there good service

Thanks you so much Joanne. We are pleased to hear that you had great experience. We look forward to helping you with your automotive needs in the future.

- R & I Automotive
5

Jason from R&I reached out asked me what went wrong and wanted to fix it. I realized that there was some miscommunication from my part and lack of understanding in the way they work. There aren't many companies who reach out to you and work with you to make you feel better and happy. Their customer service is amazing, any questions or concerns that you have, feel free to bring it up to their attention. I am happy with the job they did, and I would recommend them. Thank you Jason and R&I!

5

On my way out of town and discovered a nail in my tire. After going to two different places who could not fit me in my neighbor recommended R &I. They put on my spare and kept my tire to repair. This was on a Friday so Jason said I would have to wait until Monday. Much to my surprise he called a couple of hours later saying my tire was fixed. I went back and they put the repaired tire back on for a very minimal charge. Definitely will go back and highly recommend them.

5

Amazing, professional service. Had a flat hours away from home. Call to them, less than hour till close, they handled my issue. Complete professionals.