San Rafael Auto Repair

always helpful and excellant with a good result

OMG! What can I say, but that these are the most competent, caring, skilled, persistent and determined auto specialists around! My beloved 1998 ("accessorized"/low mileage) Acura TL (18 years old, mind you!) BLEW ITS TRANSMISSION 40 miles from home! After I had it towed to (my fave) R&I Automotive Specialists (Ray, Jay, Jason & Adrienne), they found THREE SEPARATE (& ordinarily RELIABLE) SOURCES with possible replacements! (In the first two cases, they tried to save me money by connecting with re-sale auto parts outfits around the country, and each time, TINY UNFORESEEABLE DETAILS prevented a fit!) THE THIRD ONE (from an Acura Dealer in DENVER, COLORADO--which COST more, of course)--finally DID FIT!! Through it all, they provided me with a FREE LOANER, kept me posted and up-to-date on the status of the replacement, and KEPT THE COST TO ME TO THEIR ORIGINAL ESTIMATE!! If ANYONE is looking for a RESPONSIBLE, EFFICIENT, RESOURCEFUL, FRIENDLY, TALENTED AUTO MAINTENANCE AND REPAIR SHOP, LOOK NO FURTHER! I nave ALWAYS BEEN DELIGHTED with their WORK and their PRICES--FOR MANY YEARS NOW!

The folks did a great job on the transmission flush today. I had setup the appointment and I had a chance to go for a walk and when I returned my vehicle was done on time and ready to go. Thank you

Highly long term satisfied customer. Thank you

Been a customer for many years. Always satisfied with your service.

Always consistent in their service as they show themselves to be honest, efficient and friendly. Very professional.

The TEAM at R&I Automotive is the most honest, accurate, diligent, friendly, affordable, helpful and generous group of automotive experts/service providers I have ever had the pleasure to experience. I have been going to them for my automotive maintenance, repair and advice needs for many years, and I have always been gratified and impressed by their quick response to my needs and their consistent 5 star performance in all areas of services and advice provided.

Long time customer with various vehicles. Found R & I owner and personnel very helpful, skilled, and courteous. A pleasure to do business with them in these difficult times.

I always receive excellent and courteous service.

Always professional and have never had any issues.