San Rafael Auto Repair

Always A delight to have my car serviced at R & I Automotive. The manager Jason is experienced, knowledgeable, and knows how to get the job done right the first time. The staff are always professional, always courteous and willing to go the extra mile for the customer satisfaction. Because the repairs were extensive, they offered me a loaner car, a very welcome extra. 5 Stars.

Great customer service. Thorough print out of the inspection that they did on my used car purchase! Very personable staff!

Fair pricing & excellent service. This was the third quote I’d gotten on a service, because road trip. They matched the lowest rural quote for replacing a cracked exhaust pipe. Jason recommended a detailed inspection after glancing closer for 5 minutes for free and deciding that wasn’t an issue… Their senior mechanic drove me home when I dropped off the car and the inspection saved me thousands in repairs, worth more than the car. The owner was at the front desk my final day there and gave me the unfortunate recommendation that I sell or donate the car, and I’m doing that. Thank you to the whole team 🙏 for your commitment to excellence in service, attitude, and hospitality. P.S. when I drove up I was concerned pricing would be high due to location. It wasn’t an issue. I don’t know how they do it. I would have been ok with a slightly higher quote due to location even…

Excellent service and fit me into their schedule. Have been going to them for years and always a great experience.

My first experience was good. Prompt appointment & follow up / all very professional and future maintenance explained thoroughly. I also like supporting a local vs dealership. Thx for taking good care of my car .

I am very happy with the service I received. Jason was very professional, informative, and patient with me.

I am very happy the service I received. Justin was very professional, informative, and patient with me responding to him.