OMG! What can I say, but that these are the most competent, caring, skilled, persistent and determined auto specialists around! My beloved 1998 ("accessorized"/low mileage) Acura TL (18 years old, mind you!) BLEW ITS TRANSMISSION 40 miles from home! After I had it towed to (my fave) R&I Automotive Specialists (Ray, Jay, Jason & Adrienne), they found THREE SEPARATE (& ordinarily RELIABLE) SOURCES with possible replacements! (In the first two cases, they tried to save me money by connecting with re-sale auto parts outfits around the country, and each time, TINY UNFORESEEABLE DETAILS prevented a fit!) THE THIRD ONE (from an Acura Dealer in DENVER, COLORADO--which COST more, of course)--finally DID FIT!! Through it all, they provided me with a FREE LOANER, kept me posted and up-to-date on the status of the replacement, and KEPT THE COST TO ME TO THEIR ORIGINAL ESTIMATE!! If ANYONE is looking for a RESPONSIBLE, EFFICIENT, RESOURCEFUL, FRIENDLY, TALENTED AUTO MAINTENANCE AND REPAIR SHOP, LOOK NO FURTHER! I nave ALWAYS BEEN DELIGHTED with their WORK and their PRICES--FOR MANY YEARS NOW!