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San Rafael Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM

5

Thanks Josh! we appreciate your review.

- R & I Automotive
5

This was a bit of a nightmare for me but Jason made it so much better in addition to finding out that my engine had a recall. My car was having engine trouble and literally basically dying on me within an hour. Engine light came on in the morning and by the tome I made it to work it just started to just slow down before I could even let it do anymore I parked at my job and started my search for a mechanic. I called Hyundai which is my go to and closer to home they weren’t helpful at all. My brother did some research and noticed R&I was experienced in Hyundai vehicles. Unfortunately I wasn’t able to continue my service with R&I because of the recall. But everything was very professional and I felt very comfortable and was dealt with very reasonably.

Melissa, thank you for your review. Sometimes things don't work out the way we want - but we sure appreciate you giving us the chance to help resolve the engine trouble you were having. Looking forward to seeing you again soon!

- R & I Automotive
5

Friendly, skilled and honest.

4

I'm new to the area. I saw an ad online for R&I auto ac work. I called and spoke with Jason. He was nice, knowledgble, and took the time to explain what would be done to my car initially. He also gave me the "coupon price" I saw in the online ad. Unfortunately, it would cost over a grand to get my 2001 Honda's ac to work properly. Oh well. I still appreciate their honesty and work. (Sorry I don't give anyone 5 stars unless they're impeccable!)

Thanks for the review Janice. I'm so glad that you had such a great experience with us. Looking forward to seeing you again soon.

- R & I Automotive
5

Maria, thank you for your review! We are looking forward to seeing you again.

- R & I Automotive
4

A few months ago, my brake light relay switch went out while I was in the East Bay. I was able to drive back to San Rafael where they fixed the problem right away. They are friendly and professional and that's why I've been a customer for many years.

We're happy we could help out, Richard! You can always count on us for fast and friendly service. -Ray V., Owner

- R & I Automotive
5

Biachi, thank you for your review! We are looking forward to seeing you again.

- R & I Automotive
5

Ignacio, thank you for your review! We are looking forward to seeing you again.

- R & I Automotive
5

My battery was shot and Jason had me scheduled that same day and sent me off driving with a new battery in under the time he quoted me. Everyone was super pleasant, professional and helpful. I highly recommend R & I Automotive. Plus, if you are driving down Freitas Pkwy, you will get to see the beautiful mural of poppies painted on a wooden fence on your way (If you are heading NE). Just an additional bonus!

Caitlin, thank you for your review. I'm so glad you had such a great experience in working with our shop. Looking forward to seeing you again soon.

- R & I Automotive
5

I’ve been bringing my Jeep Cherokee here for 3 years for everything like oil changes, new tires, new brakes. I feel like the prices are fair and the work is good. I only have 1 car and my family’s safety depends on a reliable car.

Kathy, thank you for your review. Our goal is to make sure your vehicle is running and equipped to be the reliable vehicle you need. Thank you for your business and we are looking forward to seeing you again soon.

- R & I Automotive